Emergency Information

This page provides a collection of links useful in the event of a disaster or other emergency.

JNTO(Japan Safe Travel) twitter

This is a Twitter account operated by the Japan National Tourism Organization (JNTO). It provides the necessary information to foreign travelers in the event of a natural disaster.

List of medical institutions which accept international visitors

You can search for medical institutions which provide medical services in foreign languages by medical department or applicable language.

Guidebook

This guidebook gives information on how Japanese medical institutions operate and "point and talk" sheets that you can use to convey your symptoms (PDF).

JNTO Official Smartphone App

This is the official tourist information app for smartphones of the Japan National Tourism Organization (JNTO). It will inform you of disaster information (e.g., earthquake early warnings and emergency weather warnings) in the event of a disaster.
You can download the app from the links below.

Disaster information provider app “Safety tips”

This is an app for smartphones that provides disaster related information.
You can download the app from the links below.

↓Android version

↓iPhone version

Japan Visitor Hotline（JNTO Call Center）

This hotline will respond to your inquiries by telephone in English, Chinese (Beijing dialect), Korean and Japanese 24 hours a day. Telephone number: 050-3816-2787